EXCHANGE POLICY

Non Offer Products

1.We have an exchange policy if informed within 24 hrs of delivery.You can email us at  phuljhadidesigns@gmail.com with the order no. or can whatsapp at +91-8077021530.

2.For Exchange you may return the pair of earrings or necklace to us at 125-b , ground floor , shahpurjat , new delhi -110049 wihin 7 days , with intact packing and bubble wrap , along with the invoice .

Once we receive the product, we will check the product  and issue you a coupon code of the same product value within 5 days of receiving your return. You can shop for that amount anytime in the future

Offer Products

1.There is no exchange on offer products. we replace only damaged products with same design

RETURN POLICY

Non Offer Products

1.We have a return policy if the product you receive is damaged and is informed to us with 24 hours of delivery. You can email us at  phuljhadidesigns@gmail.com with the order no. or can Whatsapp at +91-8077021530

2. We will pick up the products, once we receive the products we will dispatch the new one.

Offer Products

1.There is no return and refund policy on offer products. we replace only damaged products with same design

NOTE: We do not accept any exchange and returns on HANDMADE products,  SALE products and on INTERNATIONAL orders.

 

DEFECTIVE AND DAMAGED ITEMS

All our products are checked before packing. We also pack carefully so that the jewellery does not get damaged while in transit. But in case of very rare instance of items get damaged in transit, please contact us via email phuljhadidesigns@gmail.com or whatsapp at +91 8077021530 within 24 hours . We will help you resolve any issues as quickly as possible by replacing the item, once the faulty item has been returned to us by post. We will dispatch the replacement .